THE
FINE PRINT.

1. Who sells Brains?

Puggles is a software brand operated by Platy in the Netherlands. For product, payment, licensing or legal questions, email hello@puggles.app.

Platy (Puggles software brand)
Contact: Martijn Smit
Chamber of Commerce (KvK): 42021754
Postal/business correspondence address: Verdunplein 17, Box D9966, 5627 SZ Eindhoven, Netherlands
Phone: +31 6 8300 3578
Business email: martijn@platy.nl
Product support: hello@puggles.app

For more details, see the company page.

2. What you buy

Puggles Brains is downloadable desktop software for Windows PCs. It is supplied digitally through Payhip after successful payment, normally as a ZIP containing installation files. No physical product is shipped. The features and price are those stated on the product and checkout pages at purchase.

Compatibility with a particular Windows version, device or managed work computer depends on its configuration. If in doubt, ask support before ordering.

3. Personal and business-use licence

A purchase grants a non-exclusive, non-transferable licence to one named individual to install and use Brains on up to two Windows computers used by that individual. Both personal use and that individual's ordinary internal business work are permitted. This is a licence to use the software, not a transfer of copyright.

The licence is not a shared, team, concurrent-user or site licence. Each other user needs their own licence. You may replace a computer by uninstalling Brains from the old computer so that no more than two installations remain in use.

You may not resell, sublicense, redistribute, publicly provide, or share installer copies or credentials with others. Restrictions on reverse engineering apply only where permitted by applicable law; mandatory statutory rights remain intact.

4. Price, payment and delivery

The current advertised price is €29 as a one-time purchase. Applicable taxes and the final amount due must be shown clearly at checkout before payment. Payhip handles checkout and digital delivery under its own payment and delivery terms.

5. No recurring subscription

Normal use of the purchased version does not require an ongoing Puggles subscription or a Puggles cloud account. Future optional services or major new products may be priced separately. Nothing here limits any updates or remedies required by consumer law.

6. Cancellation, withdrawal and refunds

Consumers buying at a distance generally have a statutory 14-day right of withdrawal, including for digital content. For digital content supplied without a physical medium, that right may cease once download or supply begins only if the buyer has expressly agreed to immediate supply, expressly acknowledged the loss of the withdrawal right, and the required confirmation has been provided. Merely buying or receiving a download link does not automatically remove statutory rights.

If the conditions for losing the withdrawal right were not met, or a statutory remedy applies, those rights remain available. Customers can contact us directly or use our withdrawal information and model notice. Statutory remedies for faulty or non-conforming software remain in force regardless of withdrawal status.

7. Data and backups

Brains is designed to keep its working data on the user's Windows computer. Protect your device and make appropriate backups, including before reinstalling Windows or replacing hardware. See the privacy page for website, checkout and support information.

8. Software quality, updates and support

We aim to maintain and improve Brains. Like other software it may contain defects or be affected by changes to Windows, hardware, security software or other programs. Consumers retain all applicable rights to conformity, remedies and software or security updates required by law. Support is available through our support page.

9. Responsible use and liability

Brains is an organisational tool. Review important deadlines and maintain backups instead of relying on one reminder or copy of a file for critical situations. To the extent permitted by law, Platy is not liable for indirect or consequential commercial losses. This limitation does not exclude liability that cannot legally be limited, and does not restrict mandatory consumer rights.

10. Applicable law and contact

These terms are governed by Dutch law, without limiting the mandatory consumer protections that may apply in a customer's country of residence. Questions and complaints can be sent to hello@puggles.app.