PUGGLES/BRAINSGET BRAINS €29

CANCELLATION / BRAINS

CHANGED
YOUR MIND?

Understand your right

Consumers generally have a 14-day withdrawal right for online digital content. That right may end after digital delivery begins only when the required express consent, acknowledgement and confirmation have been provided. Consumer rights regarding defective software are separate and remain available.

See our terms of sale for the explanation. You do not have to give a reason when exercising a valid withdrawal right.

Send your withdrawal notice

You can notify us by email at hello@puggles.app. Include your name, purchase email, order reference (if known) and a clear statement that you withdraw from the purchase. Do not include credit-card or password information.

PREPARE WITHDRAWAL EMAIL →

This opens your email application. Your message is not sent until you review and send it yourself. If the link does not open an email application, use the address above directly.

Model withdrawal notice

You may copy the wording below into an email or letter:

To: Platy / Puggles, hello@puggles.app Postal address: Verdunplein 17, Box D9966, 5627 SZ Eindhoven, Netherlands I hereby give notice that I withdraw from my contract for the purchase of Puggles Brains. Ordered on: Name: Email used at purchase: Order reference (if known): Date:

Questions or faults?

For installation problems, missing downloads or a product defect, contact support. Statutory remedies for non-conforming digital products are not waived by a withdrawal acknowledgement.